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SERVICE USER INTERFACE
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NOTIFICATION OF YOUR COMPLETED SERVICE
FREQUENTLY ASKED QUESTIONS
RUR delivers items under 100lbs. Our standard pickup and delivery service is 3 hrs and expedited service is 90 min. Junk removal services and loads over 100lbs require 72 hr advance notice.
For Line Stander information please visit the Line Stander application page.
Delivery items cannot exceed a $3,000.00 value per delivery. This limit does not apply to loads over 100lbs.
Pickup and Delivery Cancellation
Clients can cancel service within 30 minutes from the time the service was booked. The transaction fee is non-refundable.
Line Stander Cancellation
If Line standing service is canceled at the client’s request a refund will not be issued
Runners WILL NEVER enter a residential property. Runners will never contact clients unless authorized by RUR.
Runners have the right to deny services due to the following: Belligerent Behavior/tone or suspect’s illegal activity. If a Runner denies service he/she must immediately contact Run Us Raggedy Operational Department by phone and inform the company as to what reason the client was denied service.