Layers 1
Features
Features 1
APP HOME
SIGN UP
Free Registration and Choose your Service
SIGN IN
Put on your UserName/Email & Password
CHOOSE YOUR LOCATION
Select on your location
SELECT YOUR SERVICE
Select any Service
SERVICE USER INTERFACE
SERVICE DETAILS
SELECT YOUR PAYMENT
Give on Your Credit Card Information
TRACKING SYSTEM
NOTIFICATION OF YOUR COMPLETED SERVICE
FREQUENTLY ASKED QUESTIONS
1. Does RUR save banking information?
Yes, RUR saves credit card information
2. What type of payments does RUR accept
RUR accepts payments from all major debit and credit cards such as Visa, Master, Discover and American Express.
3. How Does Delivery Service Work?
Book a service and a Runner will pick up your package within 90 minutes. In emergency cases packages will be picked up within 60 minutes.
Runners (Run Us Raggedy) do not pay for parking during pickup or delivery.
Runners will not pickup or deliver items from a location that requires payment for parking.
If parking is not available at the pickup or drop-off location, the client must collect their package from the driver’s vehicle.
4. Can I cancel a service after booking
Unfortunately not at this moment. All services booked through RUR’s app cannot be canceled. However, if an unforeseen event happens clients can contact Run Us Raggedy’s admin support team to request a refund. Refund requests are investigated and refunds are issued within 3 business days.
5. How does RUR's Line standing services work ?
RUR will notify clients by e-mail and text that service has been accepted. Clients will receive a text from the Line-Stander informing them of arrival time and the client will provide an OTP to the line stander. The client must text Line-Stander upon arrival. If line-standing service is canceled for any reason caused by the client, refunds will not be issued. RUR does not ship merchandise. Pay an additional $2.20 per mile if you wish to have RUR delivery your merchandise
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